Privacy policy

Privacy Policy

Last updated: August 18, 2026

This Privacy Policy describes how MonaSun, owned and operated by ANTDY LLC (“MonaSun,” “we,” “us,” or “our”), collects, uses, discloses, stores, and otherwise processes personal information when you visit https://monasun.com, purchase a product, contact us, or otherwise interact with our services.

Please read this Privacy Policy carefully.

1. Personal Information We Collect

The information we collect depends on how you interact with MonaSun.

We may collect the following categories of information.

Contact Information

This may include:

  • Your name.
  • Email address.
  • Telephone number.
  • Billing address.
  • Shipping address.

Order Information

This may include:

  • Products purchased.
  • Order numbers.
  • Purchase history.
  • Personalization selections.
  • Shipping information.
  • Order status.
  • Returns.
  • Refunds.
  • Customer service history.

Personalization Information

Because MonaSun sells personalized and customized products, customers may voluntarily provide information such as:

  • Names.
  • Initials.
  • Birth dates or other dates.
  • Custom messages.
  • Photographs.
  • Artwork.
  • Design preferences.
  • Other customization instructions.

We use this information as reasonably necessary to manufacture, personalize, fulfill, deliver, and provide customer support for your order.

Please do not provide sensitive personal information that is unnecessary for the product you are ordering.

Payment Information

Payments are processed through Shopify and applicable payment providers.

Depending on the payment method, those providers may process information such as payment card information, billing information, account information, and fraud-prevention data.

MonaSun does not generally need to independently store complete payment card numbers for ordinary Shopify transactions.

Device and Website Usage Information

When you visit our website, we and our service providers may automatically collect certain technical information, such as:

  • IP address.
  • Browser type.
  • Device type.
  • Operating system.
  • Cookie identifiers.
  • Approximate geographic location derived from technical information.
  • Pages viewed.
  • Products viewed.
  • Shopping cart activity.
  • Referral information.
  • Date and time of visits.
  • Interactions with our website.

Customer Service Information

When you communicate with us, we may collect the content of:

  • Emails.
  • Contact form submissions.
  • Customer support requests.
  • Reviews.
  • Feedback.
  • Other communications.

2. How We Use Personal Information

We may use personal information to:

  • Operate our online store.
  • Process orders.
  • Create personalized products.
  • Process and confirm payments.
  • Prevent fraudulent transactions.
  • Arrange production and fulfillment.
  • Arrange shipping.
  • Provide tracking information.
  • Communicate order updates.
  • Provide customer service.
  • Process returns and refunds.
  • Maintain business records.
  • Improve products and services.
  • Analyze website usage.
  • Improve website performance.
  • Detect security threats.
  • Send marketing communications where permitted.
  • Measure advertising effectiveness.
  • Personalize advertising where permitted.
  • Comply with applicable laws.
  • Protect our legal rights.

3. Shopify

Our online store is powered by Shopify.

Shopify provides ecommerce infrastructure, checkout technology, security services, analytics, and other services that help us operate MonaSun.

Shopify may process personal information in connection with providing those services.

Shopify's processing of information is also subject to its own applicable privacy terms and notices.

4. Payment Providers

Payment transactions may be processed by Shopify Payments or other third-party payment providers selected during checkout.

Payment providers may independently process information necessary to:

  • Authorize payments.
  • Prevent fraud.
  • Process refunds.
  • Comply with financial regulations.

5. Production and Fulfillment Partners

MonaSun works with production and fulfillment partners to manufacture and deliver certain products.

For personalized products, we may provide those partners with information reasonably necessary to complete your order.

This can include:

  • Your name.
  • Shipping address.
  • Product selection.
  • Personalization instructions.
  • Custom text.
  • Photographs or other customer-provided customization files.

We provide production partners only with information reasonably necessary to fulfill and support your order.

6. Shipping and Logistics Providers

We may provide shipping carriers and logistics providers with information required to deliver your order, including:

  • Name.
  • Shipping address.
  • Telephone number where required.
  • Email where required.
  • Shipment information.

7. Analytics

We may use analytics technologies to understand:

  • Website traffic.
  • Product interest.
  • Conversion performance.
  • Customer journeys.
  • Store performance.

Information collected through analytics technologies may include cookies, device identifiers, and website interactions.

8. Advertising

We may work with advertising platforms such as search engines and social media advertising providers.

Subject to applicable law and your privacy choices, these services may use cookies or similar technologies to:

  • Measure advertising performance.
  • Understand conversions.
  • Limit repeated advertising.
  • Create audiences.
  • Provide relevant advertising.

9. Cookies and Similar Technologies

MonaSun and our service providers may use cookies, pixels, tags, SDKs, or similar technologies.

These technologies may be used to:

  • Operate essential website functionality.
  • Maintain shopping carts.
  • Remember preferences.
  • Authenticate sessions.
  • Prevent fraud.
  • Analyze website traffic.
  • Measure advertising.
  • Improve store performance.
  • Personalize content or advertising where permitted.

Where required, customers may be offered cookie controls before non-essential cookies are used.

You may also manage certain cookies through your browser.

Disabling cookies may affect website functionality.

10. Marketing Communications

If you subscribe to MonaSun marketing communications, we may send information about:

  • New products.
  • Personalized gifts.
  • Promotions.
  • Seasonal collections.
  • Special offers.
  • Other MonaSun news.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email.

Transactional messages related to an existing order may still be sent where necessary.

11. Customer Photographs and Custom Content

Photographs, names, artwork, and other customization content submitted for the purpose of creating a personalized product are used as reasonably necessary to fulfill and support your order.

Submitting content for personalization does not automatically give MonaSun permission to use that content in public advertising or marketing.

Where separate consent is required for public marketing use, we will obtain appropriate permission.

12. How We Share Personal Information

We may disclose personal information to parties that help us operate our business, including:

  • Shopify.
  • Payment providers.
  • Production partners.
  • Fulfillment partners.
  • Shipping carriers.
  • Logistics providers.
  • Customer service providers.
  • Email service providers.
  • Analytics providers.
  • Advertising providers.
  • Fraud-prevention providers.
  • IT and hosting providers.
  • Professional advisers.

We may also disclose information where reasonably necessary to comply with applicable law or protect our legal rights.

13. Business Transactions

If ANTDY LLC or MonaSun is involved in a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction subject to applicable law.

14. Data Retention

We retain personal information for as long as reasonably necessary to:

  • Fulfill orders.
  • Maintain transaction records.
  • Provide customer service.
  • Meet accounting or tax obligations.
  • Prevent fraud.
  • Resolve disputes.
  • Enforce agreements.
  • Meet other legal obligations.

Retention periods vary depending on the type of information and the purpose for which it is processed.

15. Information Security

We use reasonable administrative, organizational, and technical measures designed to protect personal information.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

16. International Data Processing

MonaSun, Shopify, and other service providers may process information in countries other than the country in which you live.

Where applicable law requires safeguards for international transfers, the relevant contractual or legal mechanisms may be used.

17. Your Privacy Rights

Depending on where you live, you may have rights concerning your personal information, including the right to:

  • Request access.
  • Request correction.
  • Request deletion.
  • Request a copy of certain information.
  • Restrict certain processing.
  • Object to certain processing.
  • Withdraw consent where processing relies on consent.
  • Opt out of certain marketing.
  • Opt out of certain targeted advertising.
  • Opt out of certain sale or sharing of personal information where applicable.
  • Appeal certain privacy decisions where applicable.

These rights may be subject to exceptions under applicable law.

To submit a privacy request, contact:

info@monasun.com

We may need to verify your identity before completing certain requests.

18. Do Not Sell or Share / Targeted Advertising Choices

Depending on your location and applicable privacy law, you may have a right to opt out of certain uses of personal information for targeted advertising or activities considered a sale or sharing of personal information.

Where required, MonaSun will provide appropriate privacy controls through the website.

19. Global Privacy Control

Where required by applicable law and supported by our systems, recognized browser-based privacy preference signals may be processed as applicable opt-out requests.

20. Children

MonaSun sells products intended for babies, children, parents, and families, but our website and purchasing services are intended for adults.

We do not knowingly seek to collect personal information directly from children who are not legally permitted to provide such information.

If you believe a child has improperly provided personal information to us, contact:

info@monasun.com

21. Third-Party Websites

Our website may contain links to third-party websites or services.

MonaSun does not control the privacy practices of third parties.

We encourage customers to review third-party privacy notices before providing information to those services.

22. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business.
  • Our services.
  • Technology.
  • Legal requirements.
  • Privacy practices.

The “Last updated” date at the top of this policy indicates the latest revision.

23. Privacy Contact Information

MonaSun is owned and operated by ANTDY LLC.

Trade Name: MonaSun
Legal Entity: ANTDY LLC
Trade / Company Registration No.: 2024-001442699
Tax ID: 36-5104191

Address:
30 N Gould St
Sheridan, WY 82801
United States

Email: info@monasun.com
Phone: +1 (661) 268-6901
Website: https://monasun.com